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30 Visitor Administration User Guide
Windows License
Upon the first time starting up the computer, you will be required to enter a valid Windows license
number and activate it. To do so, you must have a network connection.
USB Ports
The USB ports vary depending on the order in which the devices are connected. If a ghost image is
being used, the USB ports must match the original configuration.
These settings must be manually changed as follows.
Changing Port Settings
1. Under Printers and Faxes, locate the printer, “Microcom 428M 300DPI.” Right-click on the
printer and select Properties.
2. On the Ports tab, select the COM3 port check box and then click [Configure Port]. An error may
appear stating, “The port may be in use or may not exist.” If this occurs,
a. Click [OK].
b. Select another COM port, such as COM4, and then click [Configure Port].
3. Change Bits per second to 115200.
4. Change Flow control to Hardware.
5. On the General tab, click [Print Test Page].
6. If a test page is printed successfully, the correct port has been configured. If nothing prints, then
try another COM port.
Virtual Keyboard
The Touch-It virtual keyboard is used to mimic a physical keyboard, allowing typing to be done on
screen. The virtual keyboard must be installed before using ClickOnce.
The software has five files: TouchIt.exe, LogOnKeyboard.exe, MixedKeyboard.exe,
NumericKeyBoard.exe, and TouchIt.ini. These files can be found on the Supplemental disc.
Installing the Virtual Keyboard
1. Install TouchIt.exe.
a. Double-click on it to start the installation. Click [Next].
b. Choose the destination location. Click [Next].
c. Choose the data directory. Click [Next].
d. Select Full installation from the drop-down. Click [Next].
e. You may choose to have shortcut icons. Click [Next].
f. When the installation is complete, click [Finish].
2. Install keyboard templates.
a. Double-click on LogOnKeyboard.exe to start the installation. Click [Install].
b. The template will be installed. When it is complete, click [Close].
c. Repeat this step for MixedKeyboard.exe and NumericKeyboard.exe.
3. Locate the file, TouchIt.ini,and move it to the TouchIt directory on the computer. If you used the
default location, it should be C:\Program Files\Chessware\TouchIt.
- Table of Contents 3
- Introduction 7
- Prerequisites 8
- Permissions 11
- Host Permissions 13
- Kiosk User Permissions 19
- Visitor Administration 23
- Getting Started 24
- Configuration 25
- Badge Type 26
- Visitor Kiosk 27
- Kiosk Setup 29
- Windows License 30
- USB Ports 30
- Virtual Keyboard 30
- Information Capture 31
- Printing 32
- Installation Site 33
- Configuration of the Kiosk 35
- Visit Key 36
- BadgeDesigner Layout 37
- ClickOnce Setup 38
- Support Two Security Policies 39
- Choosing the Default Printer 41
- Appendices 43
- Security Guidelines 45
- Secure the Kiosk 46
- B.A.S.I.S. Configuration 47
- Kiosk Configuration 47
- User Account Settings 48
- Automatic Logon 49
- Group Policy Object 51
- Group Policy Management 53
- Windows SteadyState 55
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